TERMS AND CONDITIONS :
Security:
All credit / debit card transactions from our online store take place via a secure gateway ('Paypal', click below for further info). No card details are held online and no customer information will be passed on to third party organisations.
(See our Privacy Policy - will pop open a new window)
Payment Methods:
Credit/Debit Card:
| We use Paypal as our Secure Payment Gateway -
Click the image, right for further info: |
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E-mail: Go through the normal ordering procedure and select 'Email' as your payment method - We will contact you on receipt of your order to arrange payment by cheque / PO.
Telephone: 0114 235 0719 (International +44 114 235 0719) to place your order and arrange payment by cheque / PO.
Pricing:
The price you see per item is the price you pay (+ Postage costs)
Postage Costs:
Postage is charged at £3.00 for the first item in your order - each subsequent item costs just a further £1.00 postage. All items are packaged together. If you spend over £50.00 we give you FREE delivery! (UK only)
Delivery:
Delivery is between 2 - 4 weeks as we import our exclusive ranges from the US and other locations, to bring it to you wherever you are. That timescale is a guide only and you could receive your order sooner.
Returns & Refunds Policy:
We want you to be happy with goods purchased from Eves Lingerie.
If you are not we will gladly exchange goods - Refunds will only be given if the item/s are found to be faulty.
We will exchange for a different size if the item is returned to us in the condition received (un-worn & un-washed) - Please refer to our [Size Guide] for information before ordering :)
Please send proof of purchase with returned item/s.
Please inform us either by email (enquiries@eves-lingerie.co.uk) or telephone 0114 235 0719 or by post that you intend to return the goods for an exchange - or if the item is faulty, a full refund.
Please note returns are at customers cost and postage will only be refunded when the goods are found to be faulty.
Please ensure you obtain proof of postage as we do not accept responsibility for returned items lost in transit.
This does not affect your statutory rights as a consumer.
Many thanks
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